We have been in business since 1989 as Hall’s Warranty Service
We have serviced dealers primarily in the Mid- Atlantic region. During the past 35 years we have provided full in-house warranty services to 30+ dealerships as well as the services listed above. At this time, HWS is servicing 8 dealerships on a full-service level, in-house. 6 of these dealers have been clients for 10+ years. We have trained many Warranty Administers who have become very valuable and loyal employees to their dealerships for years.
WARRANTY ON WHEELS, is a continuation of Halls Warranty Service doing what I do best and love to do:
Train individuals to do what I love and what has been very good to me through the years. Giving individuals a chance to change their lives and find a way to grow and prosper in a professional atmosphere where integrity, self-motivation, follow-through, and teamwork are very valuable assets.
Collecting your Warranty dollars is one thing, keeping your warranty dollars in an audit is quite another. Whoever you trust with thousands, hundreds of thousands or millions of your dealers dollars, requires the listed assets above and training with your manufacturers specific Polices and Procedures.
Give your valuable Warranty Administrator a break when they need it.
If your warranty administrator is great, loyal and valued, TAKE CARE OF THEM!
We have filled in for many a maternity leave in my career, these ladies were extremely grateful to be able to focus on their family and to return to their jobs when able.
We have covered extended vacations for admins that needed two or more weeks consecutively, and again very grateful to not have to come back to a workload that would take 2 months to catch up on. This is also tying up your dealer’s money, money that would be much more beneficial to the dealer to collect ASAP.
We have enabled a cancer patient to continue to work her job, which she loved, and to be around a positive group that she loved and that loved her by covering for 2-3 days after her chemo treatments.
We can work with a new hire, or someone already in your organization
By training your admin in Policies and Procedures, as well as setting up organizational and processing systems, your Warranty Dollars will be better protected.
WARRANTY $$ must be collected on a timely basis. The manufacturer is your biggest and most valuable customer, but they want to and have every right to verify and be assured of what they are paying for.
You as the dealer have every right to keep the dollars collected when following their Policies and Procedures.
WARRANTY $$ must be collected on a timely basis. The manufacturer is your biggest and most valuable customer, but they need to and have every right to verify and be assured of what they are paying for.
You as the dealer have every right to keep the dollars collected when following their Policies and Procedures.
WARRANTY CHECK UPS
When was the last time someone other than an auditor reviewed your warranty claims and processes, for manufacturer’s Policy and Procedures compliance? Don’t get caught by surprise.
Are you collecting all you can rightfully collect? Are you documenting claims properly? Are all your substantiating attachments attached? Is your processing as streamlined as it can be?
We can come in and do a warranty analysis and let you know how great you are, or where there may be some areas to improve on and tweak, that could save you precious dollars in a manufacturing audit.
