We come to you…
Work with your People & Your Claims
WE ARE YOUR TEMPORARY WARRANTY SERVICE
We can help you protect your warranty Dollars by…
Experience with:
Is your warranty admin afraid to go on vacation, because of all the “mell of a hess” they know they will return to?? (Sorry, but that is what it is, and you know it)
Not only is this hard for them, but it ties up your Warranty dollars for extended periods of time, increases your turn around time for your claims. This is just not good business.
When illness or emergencies strike unexpectedly, (accidents, ill family members), “WOW” may be an alternative to come to your business, keep the wheel rolling and collect your dollars, till your person can return.
We can work with a new hire, or someone already in your organization
by training in Policies and Procedures, as well as setting up organizational and processing systems.
WARRANTY $$ must be collected on a timely basis. The manufacturer is your biggest and most valuable customer, but they want to and have every right to verify and be assured of what they are paying for.
You as the dealer have every right to keep the dollars collected when following their Policies and Procedures.
WARRANTY CHECK UPS
When was the last time someone other than an auditor reviewed your warranty claims and processes, for manufacturer’s Policy and Procedures compliance? Don’t get caught by surprise.
Are you collecting all you can rightfully collect? Are you documenting claims properly? Are all your substantiating attachments attached? Is your processing as streamlined as it can be?
We can come in and do a warranty analysis and let you know how great you are, or where there may be some areas to improve on and tweak, that could save you precious dollars in a manufacturing audit.
Experience with CDK, Reynolds and Reynolds, Dealer Track, and willing to adapt to your system.
Willing to travel most places in U.S., very adventurous, hence the name “WARRANTY ON WHEELS”
We have been in business since 1989 as Hall’s Warranty Service, primarily in the Mid- Atlantic region. Right now, HWS is collecting warranties for 8 dealerships on a full-service level, in-house. 6 of these dealers have been clients for 10+ years. We have trained many Warranty Administrators who have become very valuable and loyal employees for their dealerships for years.
